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Email configuration for Windows devices

Step-by-step Instructions to configure default mail app on Windows devices for your email.

To set up your email (ex. info@yourdomain.com) on Outlook, follow these steps:


Step 1: Open Outlook
1. Open Microsoft Outlook on your computer.
2. Go to the "File" tab located at the top-left corner.
3. Select "Add Account" to begin the setup process.


Step 2: Enter Email Address
1. In the "Email Address" field, type full email address (ex. info@yourdomain.com).
2. Click "Advanced Options" and select "Let me set up my account manually".
3. Click "Connect".


Step 3: Choose Account Type
1. Select "IMAP" as the account type.


Step 4: IMAP Account Settings
1. In the Incoming Mail (IMAP) Settings, enter the following:

  • Server: mail.yourdomain.com (ex. mail.pixxelon.com).
  • Port: 993
  • Encryption: SSL/TLS
  • Username: Your full email address
  • Password: Your email password

  • 2. In the Outgoing Mail (SMTP) Settings, enter the following:

    • Server: mail.yourdomain.com (ex. mail.pixxelon.com).
    • Port: Choose either:
      • 465 for SSL
      • 587 for STARTTLS
    • Encryption: Select either SSL or STARTTLS, depending on the port chosen.
    • Username: Your full email address (ex. info@yourdomain.com)
    • Password: Your email password


    Step 5: Authentication
    1. Ensure "Require logon using Secure Password Authentication (SPA)" is unchecked.
    2. Click "Next".


    Step 6: Enter Your Password
    1. When prompted, enter the password for your email.
    2. Click "Connect".


    Step 7: Complete the Setup
    1. Once Outlook has tested the settings and confirmed that everything is working, click "Finish".
    2. Outlook will begin synchronizing your emails.


    Troubleshooting Tips:

    • Ensure that the correct ports are used:
      • IMAP: Port 993 with SSL/TLS
      • SMTP: Port 465 for SSL or 587 for STARTTLS
    • If you encounter issues, double-check that your email address and password are entered correctly for both incoming and outgoing mail servers.
    • Ensure you replaced mail.yourdomain.com with your domain (ex. mail.pixxelon.com).

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