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Email configuration for Android devices

Step-by-step Instructions to configure default mail app on Android devices (ex. Android Mobile, Tablet, etc.) for your email.

Applicable to:

Web Hosting
Business Email

To set up your email (ex. info@yourdomain.com) on Android, follow these steps:


Step 1: Open the Email app
1. Open your email app (usually named Email or Gmail).
2. Tap "Add Account" if you don’t already have an account. configured, or go to Settings > Add Account.
3. Tap Accounts and then select "Add Account".


Step 2: Choose Account Type
1. Select "Personal (IMAP)".
2. Enter your full email address (ex. info@yourdomain.com) and tap "Next".
3. Password: Enter your email password.


Step 3: Enter IMAP Details
1. Enter IMAP Server Settings:

  • Username: Enter your full email address (ex. info@yourdomain.com)
  • Password: Enter your email password.
  • IMAP Server: mail.yourdomain.com (replace with your domain, ex. mail.pixxelon.com)
  • Port: 993
  • Security Type: SSL/TLS (Accept all certificates if prompted).

    • 4. Tap "Next" to continue.


    Step 4: Enter SMTP Server Settings
    1. Fill up the following details:

  • Username: Your full email address (ex. info@yourdomain.com).
  • Password: Enter your email password.
  • SMTP Server: mail.yourdomain.com (replace with your domain, ex. mail.pixxelon.com)
  • Port: Choose either:
    • 465 for SSL
    • 587 for STARTTLS
  • Security Type: SSL/TLS (or STARTTLS if on port 587).
  • Require Sign-In: Check this box.

    • 2. Tap "Next" to proceed.


    Step 5: Complete Account Setup
    1. Sync Frequency: Select how often you want the app to check for new emails (ex. every 30 minutes).
    2. Notification Settings: Enable notifications as preferred.
    3. Tap "Next" once you've configured these settings.


    Step 6: Name the Account
    1. Enter a name for "Account Name" (ex. “Info - Your Company Name”).
    2. Enter a name for "Your Name". Enter the name you want recipients to see (ex. Mohammad Yunus).
    3. Tap "Next" to complete the setup.


    Troubleshooting Tips:

    • Ensure that the correct ports are used:
      • IMAP: Port 993 with SSL/TLS
      • SMTP: Port 465 for SSL or 587 for STARTTLS
    • If you encounter issues, double-check that your email address and password are entered correctly for both incoming and outgoing mail servers.
    • Ensure you replaced mail.yourdomain.com with your domain (ex. mail.pixxelon.com).

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